Please make an appointment by visiting the NHS App.

Urgent appointments.

Please telephone 01242 602307 to book. We are not a walk in or emergency care provider.

We have a certain number of appointments each day for urgent problems that need attention on the same day. These are booked in timed order. We will always do our best to see you but there will be exceptional days when, due to staff sickness, or overwhelming demand we may have to Triage your request via our Duty doctor or ask you to wait until the next day or seek help from NHS 111 or the emergency departments if appropriate.

Our reception staff are trained and skilled and we have asked them to ask you for as much detail as possible about the problem you are seeking help with. They may well be able to direct you to a community service such as urgent eye care centre, community pharmacy who can help with minor ailments and infections including urinary tract, sinuses, skin, throat and ear, shingles.

Please do accept these if offered, you will be seen quicker, and it will help our medical staff focus on problems where only they can help.

You may be offered an urgent appointment with either a GP or a Physicians Associate (PA) who is skilled and trained to assess acute and urgent medical problems under the supervision of our GPs. The Physicians Associate will introduce themselves and their role and assess the problem and perform necessary examinations and tests.

The PA role is relatively new. Whilst they are not doctors, they are fully trained to assess medical problems and examine patients in the same way as a doctor would in order to make a diagnosis and plan necessary treatment or arrange hospital admission for you if needed. They may ask the supervising GP to review you or prescribe medications or tests for you.

Minor injuries

We do have a minor injury service led by our nursing staff and GPs. We can help with cuts and wounds and minor head and limb injuries, bites and stings and other injuries not needing an emergency department. Ideally phone the surgery on 01242 602307 to arrange a time to be seen but we can accept walk in patients, but you may have to wait/as expected for all walk-in centres.

Routine appointments

Please phone the surgery or for certain appointments you can book online.

When you register with the surgery you will be given a named ‘usual GP’ as your point of contact, but you are welcome to see any GP in the practice and ask to change your usual GP if you wish. Please do try to stick with one GP for continuity benefit.

All our GP appointments are 10 minutes in length. If you have more than one problem, please book a double appointment.

We have appointments with our GPs and nurses available up to 4-6 weeks in advance. But they get booked very rapidly. We sometimes have to ask patients to complete an online form which your GP will receive and may be able to help you remotely or arrange a suitable appointment for you .

Please bear with us, we are constantly striving to fine the best way to help you, but current NHS funding makes it impossible to be able to provide enough appointments to go round. We are sorry we cannot provide the service we really want to and know you want and deserve.

Enhanced Access Appointments

Across our PCN (Cheltenham Peripheral Primary Care Network) we offer Enhanced Access Appointments offering Saturday and weeknight appointments. Winchcombe hosts some of these sessions every 5th week and every Thursday night.

These sessions are both GP appointments for routine problems along with some nurse led appointments. We also offer some early morning weekday appointments. These surgeries are skeleton surgeries so emergencies or urgent requests cannot be dealt with. These are bookable via our reception team.