Please make an appointment by visiting our Consulting Room.
Making an Appointment With Your Doctor About a Routine Matter
If your problem is non urgent or is a follow up to a previous consultation, you can make an appointment online or by calling us on 01242 602 307. All appointments with our GPs are ten minutes long and are for one problem only. If you have two problems, kindly book a double appointment.
We endeavour to offer routine appointments within one week with at least one of our GPs. Often our GPs have to take time out for meetings, clinical development or annual leave and this can push their waiting times up. From time to time we need to use locum doctors to keep our waiting times to a minimum. When you register with the practice you will be allocated a usual Dr who will be your main point of contact but you are welcome to see any GP in the practice and can request to change your usual Dr if you wish.
Making an Appointment For a More Urgent Problem
If you are feeling unwell or have an urgent medical problem that you wish to discuss with a clinician, then give us a call as early as you can. Our reception team are trained to manage your call accordingly and you will either be offered an appointment with a GP or with our Nurse Practitioner in our Acute Illness Clinic the same day or signposted to a more appropriate specialist. If you call later in the day and we have run out of appointments, the doctor will be sent a message asking them to consider whether you need to be seen on the same day or if your problem can wait.
This allows us to prioritise those who really require our care at a time when demand is extremely high. Our reception team are also trained in recognising symptoms of an extremely urgent nature and, depending on what you describe, they may advise you to attend the surgery immediately or telephone for an ambulance.
Extended Hours Appointments
Some Saturday morning surgeries offer GP appointments for routine problems along with some nurse led appointments. We also offer some early morning weekday appointments. These surgeries are skeleton surgeries so emergencies or urgent requests cannot be dealt with.