Seven of your local Cheltenham GP surgeries are now working together to provide additional GP appointments for all their registered patients. They have called this group of practices the Cheltenham Central Cluster.

These appointments will be available to you and your family up until 20:00, Monday to Friday and on Saturday mornings.

These daily appointments are pre-bookable and will be available at the following locations:

• Overton Park Surgery 16:00 until 20:00 Monday – Thursday
• St Paul’s Chapel 16:00 until 20:00 Monday, Tuesday, Wednesday and Friday and 08:30 until 13:30 on Saturdays

Urgent appointments will also be available on Saturday afternoon and all day on Sunday up until 20:00 in central locations in Cheltenham, Gloucester and Stroud.

Who will see me and how will they know about me?

All of our appointments are with a GP. With your consent, they will have full access to your medical records, so you can be assured they will be aware of any ongoing condition. If you do not wish to share your records, you will need to let your practice know, but this could limit the appointments available to you.

Please see this patient leaflet provided by SystmOne (provider of our clinical system).

How do I make an Appointment?

You may wish to consider some of these other options for advice before you ring your surgery for an appointment:

• NHS Choices website
• ASAP app

Alternatively, please contact your registered surgery who will offer you the best option to meet your needs, including these new ‘Improved Access’ appointments.

Please note there will be no telephone access to your normal surgery after 18:30 on weekdays or at weekends.