Administration Team

Practice Manager

Melissa Parsloe

Assistant Practice Manager


Clare supports Melissa in the day to day running of the practice. She is mainly responsible for:

  • Premises management
  • Finance
  • Overseeing GP rotas

Medical Secretaries

Annabel, Greer & Leanne

Medical Secretaries liaise between patients, all teams within the surgery particularly the GPs, as well as communicating with hospitals and other external organisations. The team are mainly responsible for:

  • Patient referrals NHS & Private
  • Insurance claims
  • Firearms licences
  • Medicals
  • Patient records / Subject access reports
  • Adhoc forms
  • Vasectomy clinics

Reception Team Lead


Reception are the first point of contact for patients at the practice. The team are mainly responsible for:

  • Booking appointments for patients via the telephone and our website, ensuring they see the correct clinician for their medical problem.
  • Relaying messages from doctors.
  • Giving out test results, when instructed to do so.
  • Registering new patients with the practice.
  • Dealing with incoming clinic letters and outgoing post.
  • Signposting patients, using care navigation procedures.

Receptionists / Administrators

Eloise, Jayne, Julie, Natasha, Petra, Sara, Shelly & Tanya

Operations Support Administrator